About Us
Text/Phone: (562) 704-6260
Phone Hours: Monday - Friday, 9am to 6pm PST
We are an online fabric store that offers free sample swatches on most of our luxury fabrics and textiles; please feel free to contact us for inquiries.
info@cncfabrics.com.com
SHIPPING
Items generally ship within 3-5 business days via USPS Ground Advantage, Priority, or FedEx Express within the 48 states, and UPS or DHL for international orders based on most cost-effective method. Transit times range from 3-5 days for domestic packages and up to 2 weeks for international. To expedite your packages, select the shipping option that best suits your needs during the order process when prompted. Please be aware that items less than 1 lb. in weight will be shipped using USPS First Class and are not insured. To insure your purchase, you will need to upgrade your shipping to Ground Advantage or Priority Mail.
Shipping methods to Alaska, Canada, UK, and Australia are via USPS only. Choose the USPS service you prefer. Please be advised: Changes in tariff, tax and fee rules have changed, causing some international shipments to require extra fees not calculated on our website. We are not responsible for this fee. You may have to pay extra charges when picking up when picking up your merchandise.
Please contact us for service to any other region.
All items are inspected for defects prior to shipping. If any items have been damaged in the shipping process, send us a pictured immediately upon receipt and we will have you return it for a full refund.
To receive our luxury fabrics and textiles for clothing and upholstery projects before Christmas, orders must be placed by December 14th
NOTE: Customers from the EU may experience additional taxes and wait times dues to the changes implemented as of July, 2021. We are not responsible for any delays as a result of these changes. Please plan your purchases accordingly.
Items
All sales are final. Any cancellation or authorized return will incur a 3% restocking fee once fabric has been cut. For proper color matching and weights, please request a sample. We offer them free of charge on most fabrics. Please use the following link to order your sample:
Please note: fabrics are dyed and textiled in lots. To ensure your fabric matches, please order enough fabric at the same time. We cannot guarantee an exact match on future orders. Items ordered will ship as available. If you need the order shipped in it's entirety, please notify us in the order notes section at the time the order is placed.